Privacy Policy

Effective Date: January 17, 2026

Website: https://cueheffner.co.uk
App: https://cueheffner.base44.app/

1. Who We Are

Cue Heffner ("we", "us", or "our") is a web-based application designed to help users manage and participate in friendly competitions and games. We are committed to protecting your privacy and ensuring transparency in how we handle your personal data.

2. What Information We Collect

a. Information You Provide

• Account Information: Name, email address, and password when you sign up.
   
• User Profile Data: Display name, avatar, team name, etc.
   
• Competition Data: Matches created, scores entered, friends added, etc.
   
• Feedback or Support Requests
   

b. Information Collected Automatically

• Device and browser type
   
• IP address
   
• Log data (e.g., access times, pages visited)
   
• Usage data and interactions within the app
   

We may use cookies or local storage for session management and performance enhancement.

3. How We Use Your Information

• Provide and improve the Cue Heffner platform
   
• Authenticate users and manage accounts
   
• Save and sync your game and competition data
   
• Provide customer support
   
• Send service-related notifications
   
• Monitor platform usage and detect misuse
   

4. Legal Basis for Processing (UK GDPR)

We process your data based on:

• Consent (e.g., marketing or optional features)
   
• Contractual necessity (e.g., to provide the app you registered for)
   
• Legitimate interest (e.g., improving the app or ensuring security)
   
• Legal obligations (e.g., responding to lawful requests)
   

5. Data Sharing

We do not sell your personal data.

We may share data with:

• Service providers (e.g., Supabase for backend and authentication)
   
• Analytics platforms (e.g., for anonymized usage tracking)
   
• Legal authorities, only if required by law
   

All third-party partners are contractually obligated to protect your data.

6. Data Storage & Security

Your data is securely stored using trusted third-party infrastructure (e.g., Supabase). We implement technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

7. Your Rights (UK GDPR)

You have the right to:

• Access the data we hold about you
   
• Correct any inaccurate data
   
• Request deletion of your account and data
   
• Withdraw consent where processing is based on it
   
• Object to or restrict certain types of processing
   
• File a complaint with the Information Commissioner’s Office (ICO)
   

You can contact us at itwizrd1983@gmail.com to exercise these rights.

8. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time.

9. Children’s Privacy

Cue Heffner is not intended for users under 13. We do not knowingly collect personal information from children.

10. International Transfers

If your data is transferred outside the UK, we ensure it is protected under appropriate safeguards, such as Standard Contractual Clauses or adequacy decisions.

11. Changes to This Policy

We may update this privacy policy from time to time. When we do, we’ll notify you through the app or website. Continued use of the service constitutes your acceptance of the updated policy.

12. Contact Us

Email: itwizrd1983@gmail.com
Business Website: https://itwizrd.co.uk